Monday, 27 May 2013

On Changing the Rules of Digital Humanities from the Inside

There has been a lot of talk recently about how my field – Digital Humanities – has to change. We are too insular. We’re excluding those who want to partake in it. The structures that have been built within the discipline preclude the type and means of research which we claim to do.  Issues of gender, race, ethnicity, and class raise their heads. There are a few online resources that exist which sum up these feelings: see “Toward an Open DigitalHumanities” google discussion document and, more recently, the Open Thread on “The Digital Humanities as a Historical“Refuge” from Race/Class/Gender/Sexuality/Disability?” over at Postcolonial Digital Humanities.

I’m not denying that there are issues in Digital Humanities. One need only look at the recently published program for DH2013 and cast your eye over the authorship of the accepted papers to see that this year’s Digital Humanities presenting cohort is around 65% male, 35% female. But what I would say, speaking on a personal level and not representing any authority here, is an obvious point which I don’t hear often voiced. Most people “within” Digital Humanities – that is those within the ADHO committee structures, those helping to run the conferences, those helping to allocate student bursaries and prizes, those helping to review papers and manuscripts, and heck, even the cool kids on twitter, are people who want Digital Humanities to be as open and as great as possible. This whole field has been built on the hard work of many academics who have given up their free time to try and entrench the use of computing in humanistic study into an academic field of enquiry, and it wouldn't exist without them, even if the form it exists in is currently imperfect. I would say, from where I sit on various committees, that people want to keep DH growing, and growing healthily. So if there are things wrong with DH, then do give concrete examples, or propose concrete solutions, so they can be taken forward. They're listening - we're listening.

There are things that have really frustrated me within DH, and it is only recently that I’ve started to actively question and pursue them, to get them to be changed. For example, in 2006 I first noticed that the TEI guidelines encouraged the use of ISO5218:2004 to assign sexuality of persons in a document (with attributes being given as 1 for male, 2 for female, 9 for non-applicable, and 0 for unknown). I find this an outmoded and problematic representation of sexuality, which in particular formally assigns women to be secondary to men, and so, in one of the core guidelines in Digital Humanities, we allow and indeed encourage sexist structures to be encoded. I was shocked to hear this – and have often brought it up when discussing entrenched issues in DH about gender balance. In a recent conversation on twitter about this topic, Stephen Ramsay summed up the issue:



James Cummings responded to our tweets, asking why, if it bothered me (and others) so much, hadn’t anyone submitted a feature request to TEI about it? And you know, it had never occurred to me that there would be an easy route to question this sort of stuff. He pointed me to where to submit a request, which I did here.  The discussion which follows is really very interesting – look out for the “you cant possibly be offended!” argument, or the “but we’ve always done it this way!” response. Also look out for very vocal support from Gabriel Bodard, in particular, who helped steer the discussion forward to ensure that at
“the TEI Council meeting in Brown, 2013-04, we agreed to change the datatype of person/@sex, personGrp/@sex and sex/@value from ISO 5218 to data.word, so as to allow the use of locally defined values or alternative published standards to be used in these attributes.” 
Women are secondary in the TEI rules no more! Hurrah! – and all it needed for that to happen was for someone to raise the issue in the correct forum, and explain the issue to those who did not understand it, until they finally did.

I’m Program Chair for DH2014 and issues of diversity and equality are currently on my mind as we discuss and choose plenary speakers for the Lausanne conference. It was recently pointed out to me, though, that the ADHO conference protocols don’t allow issues of diversity to be taken into consideration when choosing plenary speakers, originally saying
“Keynote speakers are decided by the International Program Committee in consultation with the Local Organiser, and should ideally represent a range of disciplines, interests, and geography.”
This isn’t good enough, as it means that you cant say “We’ve got a man to be one of the speakers, how about having a woman for the other one?” without being at risk of being accused of breaching protocol. I’ve recently chased an amendment round the ADHO committee structures, which means the ADHO conference protocols, since last week, state:
"Keynote speakers are decided by the International Program Committee in consultation with the Local Organiser, and should ideally represent a range of complementary disciplines, interests, and geography, with consideration given to issues of gender equality, and economic, ethnic, cultural, and linguistic diversity." 
Perhaps a small deal, focussing on the choice of a couple of speakers a year at our international conference, but pointing to the fact that the ADHO constitution needs to be looked over, to see where we can enshrine issues of gender equality, and other issues of diversity, within our communities. We need to make the rules that people have to abide by. We can make the rules, and we can change the rules. What rules would there help to be?

Of course, changing rules and guidelines wont make everything change overnight, and I wouldnt like to naively claim they will solve everything, but they are a start. I guess what I’m saying here is that, in general, folks “within” Digital Humanities are doing their best, and open to discussion and improvement, and are not willfully obstructive to those of a different gender, race, or economic class, etc. Criticism is helpful, and if there are things that need changing, or unconscious biases that need rectifying, then point them out, tell us. Tell us where concrete things are that we can act upon. We all want Digital Humanities to be the best it possibly can be, and I, for one, don’t mind changing the rules from the inside, in the time that I remain there. 

28/05/13 Addendum to the original post:  for an ADHO led initiative on diversity see GO::DH. I'd also like to encourage anyone who is interested in discussing change to consider standing for election to one of the ADHO organisations - we always need volunteers who want to roll up their sleeves!


Sunday, 26 May 2013

On Throwing Your Klout Around

I am @melissaterras. I have just shy of 4500 followers on twitter, a blog which garnered 100,000 readers last year, and a current Klout score of 64. I tend to take this kind of thing with a grain of salt: I hang out on social media because I enjoy it and it has also proved useful and beneficial to my career. I’m aware I’m not Justin Bieber and that my stats – while above average - are not particularly big shakes.  But over the past few weeks a few things have happened which have made me think about digital identity, responsibility, and where academic use of social media crosses into the “real life” arena.

Case 1. I travel a lot with work, usually using Opodo to book tickets. A few weeks ago I found myself locked out of “My Opodo” and couldn’t access it to check itineraries, tickets, or print boarding passes, etc.  I tried getting in touch with customer services, spending hours on the phone, emailing, tweeting and asking for help. Nothing. With an upcoming trip, and growing frustration (spending an hour on hold to Opodo is never in the plan of my day) I posted a few disgruntled tweets about their shocking customer service, which, retweeted by some followers, had the potential to reach over 10,000 users within a matter of minutes. My mobile rang. Opodo – a firm reknowned for not answering customer complaints in a timely fashion- had phoned me to help resolve the problem.

I’ve seen it reported that Klout scores andtwitter follower counts are now being paid attention by customer services, but while I can provide various concrete examples of why having a digital profile has helped my academic career, this is the first time I can point to something which has actually helped resolve an issue I have had with a commercial entity. I’m simultaneously aghast that it would take an above average twitter following to help you get on a departing flight, and relieved that it helped me to get an increasing pressing travel issue sorted out.  What about those not-so-valued customers that didn’t manage to get the issue resolved in time?

Case 2 is where I now am aware that writing something online could cost a local business tens of thousands of pounds in business. I’m not happy with the project management company who looked after a build at our home, as the ceiling is now leaking, and they are ignoring any enquiries we are making to help have this sorted.  It would be easy for me to name them here, linking to their website, and within a couple of days if you googled for them my blog post would appear above their own website in the rankings, due to the fact that my blog is tapped into more existing networks than theirs.

It would seem that, at the moment, the easiest tool at my disposal to use is my digital identity. Indeed, it is probably the only leverage I have to stop the growing discolouration of our new dining room ceiling. But that makes me uneasy, as I know how difficult it would be for them to claw back in a negative customer comment once it has been broadcast online, and we are happy in general with our build and are sure this is a minor issue to resolve. Should I be throwing my klout around, if it will negatively affect others in the long term?  

I’m left thinking of the increasingly intertwined nature of customer service, digital presence, and moral responsibility. Whilst I was playing at this, this stuff got real.

Thursday, 9 May 2013

What People Study When They Study Twitter

So, keeping good to my Open Access promises - my latest co-authored paper to go up in preprint, which will be out in print sometime this year in the Journal of Documentation - hot off the presses! Just as it goes up in preprint behind a paywall on the journal pages! is a jointly authored paper with Shirley Williams, from the University of Reading, and Claire Warwick, from UCLDIS. And here it is:

Williams, S and Terras, M and Warwick, C (2013) "What people study when they study Twitter: Classifying Twitter related academic papers". Journal of Documentation , 69 (3). Free PDF Download From UCL repository.

In this paper, we identify the 1161 academic papers that were published about Twitter between 2007 (when the first papers on Twitter appeared) and the close of 2011. We then analyse method, subject, and approach, to show what people are doing (or have been publishing!) on the use of Twitter in academic studies, providing a framework within which researchers studying the development and use of twitter as a source of data will be able to position their work. Oh, we also provide the list of the papers we found, so you can have a look-see yourself.


And the story behind this one? Shirley was introduced to Claire and myself by the late (and much missed) Prof. Mark Baker at Reading, when we undertook the Linksphere project.  Now, I've written about Linksphere elsewhere - it was an ambitious project which really didnt take off due to a variety of factors - but the good things to come out of it were our RA, Claire Ross, and meeting Shirley. We published a paper on the use of twitter by academics at conferences when the Linksphere project was going. A year or so after the project finished, Shirley was granted a research sabbatical, and asked Claire and I if we would be interested in carrying on that work with her. Kicking around a few ideas, we wondered whether it would be possible to round up all the published work on Twitter - what are people using it for? And then to analyse it, to see if we can classify how people are using it, what the datasets are, what the methods are, and what the domains are. Wouldnt it be nice to have a bibliography on the use of twitter in research papers? And so away Shirley went, working with Claire and I, and building up this nice framework in which we can look at twitter based research.

The paper was accepted into the Journal of Documentation last summer, and this month went up in preprint at the Journal of Documentation website, and is now out in Open Access from UCL's research repository, before it even hits the Library shelves. Which is how it should be, non?

Monday, 15 April 2013

Changes at UCLDH

We’re going into our fourth year at UCL Centre for Digital Humanities, and there have been quite a few changes along the way. Since the centre was founded under the direction of Professor Claire Warwick, Claire has also taken on Head of Department in UCL Department of Information Studies, as well as Vice Dean of Research for the Arts and Humanities faculty. Over the past year, Claire and I have been co-directing the centre. I’m pleased, proud, and a little bit nervous to say that from now on I’ll be taking on full operational duties as Director of UCLDH, still working closely with Claire, who remains committed to Digital Humanities as a subject, and UCLDH in particular. I’d like to take this opportunity to thank Claire for her continued input into UCLDH – and I look forward to working with her in this slightly different capacity over the next few years, as well as the rest of the team at UCLDH, and putting my efforts into building up UCLDH even further after its great start.

Onwards! 

Monday, 8 April 2013

How Many Digital Humanists does it take to change a lightbulb?


Q. How many Digital Humanists does it take to change a lightbulb?
A. Two: The first to change the lightbulb using the available, existing technology. The second to say “You’re not DH unless you make the lightbulb yourself!”.

Q. How many Digital Humanists does it take to change a lightbulb?
A. Yay! Lets Crowdsource!

Q. How many Digital Humanists does it take to change a lightbulb?
A. One. But they have to have a PhD in Byzantine Sigillography AND at least 4 years experience of XSLT before you are going to let them near that bad boy.

Q. How many Digital Humanists does it take to change a lightbulb?
A. As many as you like, but no REAL humanities academic is going to trust that lightsource.

Q. How many Digital Humanists does it take to change a lightbulb?
A. It depends. Does the lightbulb count as a “scholarly primitive”?

Q. How many Digital Humanists does it take to change a lightbulb?
A. One. But only if they are allowed to include “multimedia experience” in their tenure portfolio.

 Q. How many Digital Humanists does it take to change a lightbulb?
A. These are such IN JOKES only the COOL KIDS on twitter will get them. Pout.

 (I originally came up with these jokes on the DayofDH2011 - reposting them here on the DayofDH2013 to have a copy on my own blog.)






This is not a blog post

(This is the blog post I've put up on the Day of DH site - where Digital Humanists all over the world are telling people what they are up to on a specific day. Me, I'm working hard in a different way, on holiday). 

This Day of DH sees me not doing much DH at all… but yet. I’m on holiday, on the second week of the school easter break, with my three young boys, in Scotland, staying with family. I wasn’t going to blog anything at all – but then, hey, this is part of my life as a DHer too, right? Its not just about the work, its about what you do elsewhere? But can you actually switch off from DH, from work, when you are away?– at least, it seems not that way if you are an academic.

So what did we get up to today? Not a bad night, up only three times (two night terrors and one sea shanty) and then woken early to a boy shouting “Mummy! Robot! Monkey!” repeatedly. A slow walk to the shop for papers and sweeties, some playing with watering cans, a trip to a garden centre to meet an old friend and her kid for coffee, a visit from my Aunt. The endless cleaning and tidying and management of stuff which comes with having three small people, roll calls to ensure people have their shoes and their stuffed animals from one stop to the next. Highlights included driving alongside a wind farm for a mile or so and the boys shouting “BIG. WINDMILLS! BIG. WINDMILLS!” – lowlights include turning my back for two minutes and seeing Twin Two up 8 feet in the air on something he shouldn’t be climbing on in the garden centre – tuts from other parents in the vicinity very forthcoming.

Its not like I haven’t thought about work. I find it very difficult to switch off when on holiday – it takes me about a week to stop sending myself emails reminding me to do X, Y, and Z when I get back. I’m on the twitters – I find hanging out on twitter gets me through the day when looking after the three weans all day and all night, especially if they are up through the night – and today of all days, it was fascinating to see twitter erupt and turn and shift around a news item. The asynchronous nature suits having a quick shufty at quiet moments – seconds – in the parenting day. But I haven’t been on work email for a week or so, and wont be for another week or so. Usually I’m glued to it, answering emails at all times of the day, but its important for me to step back from it a few times a year. I popped on there a couple of days ago to action something time-limited and laughed at all the emails that had come in setting me deadlines I hadn’t agreed to that I will miss in my absence. Meh – I’m usually quick on the mark but this week? I’m teaching my twins how to do forward rolls instead.

As I do more and more managerial work in my role at UCL Centre for Digital Humanities I wonder really how much of my interaction with computing is through email. (Most of it now). I’m a professional email answerer, really.  Been a while since I implemented something myself.  I wonder, amidst all the arguments about should DHers code, etc, how the whole “can code, but manages coders” fits in. But this week, I’m not even answering email. Oh no.  I’m on holiday. I’m away. And goodness, it is good to step away from email, that harsh, thankless taskmistress. But if I’m not on email…. I am a DHer any more?

But its not like I haven’t thought about work. It’s the blessing/curse of academia: obsessive compulsive behavior is rewarded, and its hard to switch off the obsession. So in the past week or so I’ve been ruminating on next steps, projects I’m undertaking, research I should do next, blog posts that are brewing, in between having cups of tea at my grandparents or visiting my cousins or dandling poorly boys at 3am. Everything you can do when you are not on email. The nice stuff online and offline, without the work email.

It’s not that I haven’t thought about work. Heck, I even blogged for the Day of DH. An example of the blended life style us DHers live: how hard it is to get away, even when you are away, how connected we all are, how it’s all a balancing act.

So I’m not sure that this is a blog post. I’m not sure that this is a holiday.  I don’t know what it is… must be DH, then.

Thursday, 28 March 2013

What Price a Hashtag? The cost of #digitalhumanities


The academic community I’m most heavily involved in – Digital Humanities – are fairly invested in twitter. At all times of the day there are major figures, students, and newbies in the field on there, just hanging out, debating topics, forwarding links to events, job postings, interesting research and cool things they have stumbled upon. People have studied this – graphing and charting the discussions, especially around the DH conference, and heck, even I have co-authored a paper on the subject.

I’m currently working on a book/project called Defining Digital Humanities  and I thought, wouldn’t it be fun to get all – and I mean all – the tweets that contain the hashtag #Digitalhumanities – what fun could be had charting the growth of the discipline, the geolocation of tweets, the networks that exist, the sentiments surrounding it – etc etc. Now, hindsight is a grand thing  - I should have thought to start scraping these back in 2006 – but surely it must be possible to get access to this for research? So I asked.

The first approach was to Gnip – who have “full historical access to the twitter firehose available exclusively”.  They were really very helpful, and we got into a conversation about my needs, their licensing, and – of course – costs. The upshot is that if you want a hashtag, you can get it for a price, with the text delivered in JSON format. I was quoted between $15,000 and $25,000 for the full historical set (depending on the exact volume of the data, they are now looking into it to give me the final figure - I and they dont yet know how many tweets there are containing this hashtag).

The second place I asked was Datasift– “the leading platform for building applications with insights derived from the most popular social networks and news sources”.  They do have access to the historical twitter firehose, but they don’t do one off searches, and licensing will start at $3000 per month to get access to it (on a yearly contract). They will be launching a pay as you go service at some point, they tell me. By the way,  you can get $10 worth of free credit for processing if you sign up and play around with some current searches: I set a set for #digitalhumanities and I had run out of credit within a few hours. (I find the user interface very obfuscating  – I’m still wrangling with it to see what that data actually is!).

Now, these costs are very little compared to the costs to access the full firehose and lets face it – a free service like twitter has to make its money somewhere. These were not vexatious enquiries: I’d really like to do this study. But now I have to find $25k down the back of the sofa to get access to this data (and incidentally, if I do, I wont be allowed to quote it, only to show the stats that emerge from the analysis).  $25k is a fair whack of money in academia-land. It will also take around 6 months (at least) to write it into a grant proposal to raise the money – and how to persuade academic funders that buying this dataset is good use of their money? Frankly, I’m not sure that will fly in the arts and humanities, where complete grant costings can come under £100k for a one year project.

Thinking caps are now on to see how we can get funding put together to get access to the data of the community I – goddamit – helped (in some small way) to create. I love twitter with a passion and it continues to inform and aid my teaching and research. But when we invest so much in a free service, we are selling ourselves. It’s interesting to see how much #digitalhumanities is “worth” to others. Anyone got a free $25k?